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Improved

October 2026: three new channels, campaigns and a refreshed widget

Email, Slack and Telegram went live, alongside WhatsApp campaigns, Calendly booking and the MCP server. Also this month: a refreshed Chat widget, faster replies, verified order lookups and a safer Playground.

October was our biggest month since launch. Each major launch has its own note; this roundup covers everything else.

  • A refreshed Chat widget that opens above the launcher and straight into the conversation.
  • Faster replies, with lookups running at the same time.
  • Verified order lookups: an order number alone no longer unlocks order details.
  • A safer Playground where actions that change data are simulated and the cart works.

New this month

A refreshed Chat widget

  • It opens above the launcher, never on top of it, and the launcher turns into a close chevron while it's open.
  • Straight into the conversation. The widget opens on the chat itself, with past conversations in a rebuilt Messages tab.
  • A cleaner look: new type, a simpler header, and white as the default primary color for new widgets.
The Chat widget's Style tab with the live preview: the open chat window floating above the launcher, which shows a close chevron
The window floats above the launcher, which turns into a close chevron.

AI agent

  • Faster replies. When no lookup is needed the agent answers in a single step, and when several are needed it runs them at the same time.
  • Verified order lookups. An order number alone no longer unlocks order details: the customer gives the email on the order and enters a six-digit code Asks sends to it. On WhatsApp, the customer's own number verifies orders placed with it.
  • A safer Playground. It now looks like your inbox, actions that change data are simulated, and the cart works, so you can test a whole purchase.
  • Better website imports. Adding a website reads its sitemap and same-site links, so fewer pages are missed.

Shopify, WhatsApp and plans

  • Shopify opens your workspace. Opening Asks from your Shopify admin takes you to your store's workspace at app.asks.app, and reinstalling the app reconnects the workspace you had instead of starting a new one.
  • One WhatsApp Connect button for a new number and for a number you already use in the WhatsApp Business app.
  • A knowledge-items meter in the knowledge base shows how much of your plan you've used.
  • Starter for $29 a month billed yearly ($348 a year).
Go deeper
DocsChat widget→DocsShopify→DocsPlayground→
← Newer · Nov 2, 2026Tests: a simulated customer checks your agent after every changeOlder · Oct 29, 2026 →Work in Asks from Claude, ChatGPT, Codex and Cursor
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More from the changelog
New · Nov 3, 2026Three months since launch: what we've shippedOur changelog went quiet after launch week, but the product didn't. We've published a note for each major launch from…New · Nov 2, 2026Tests: a simulated customer checks your agent after every changeDescribe a customer and the one thing your agent must get right. Another model plays that customer against your live …New · Oct 29, 2026Work in Asks from Claude, ChatGPT, Codex and CursorThe Asks MCP server connects AI assistants to your workspace with a sign-in, not an API key: chat with your agent, up…
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