Asks for e-commerce
Every visitor gets
your best salesperson.
Shoppers don't file tickets — they ask a question, and if the answer is slow, they buy somewhere else. Asks answers instantly on every channel, recommends from your live catalog, clears the last objection, and walks the customer to checkout. Support that behaves like your best rep, 24/7.
7-day free trial · live in ~10 minutes · no per-resolution fees
live data · real actions · your rules
How it works
One agent. Your playbook.
From the first pre-sale question to the post-purchase follow-up, the agent runs the whole storefront conversation — grounded in your catalog, your policies, and each shopper's own orders.
01 — Sell
Pre-sale questions become orders, not bounces.
Most store visits die on an unanswered question — sizing, shipping, ingredients, compatibility. Asks answers in seconds from your actual catalog and policies, then does what great floor staff do: asks what the customer needs, and recommends the product that fits.
- Recommends from the live catalog — real prices, real stock
- Clarifying questions first, like a consultative rep
- One-tap path from conversation to checkout
live data · real actions · your rules
02 — Support
“Where's my order?” answers itself.
WISMO is half of every store's inbox. Asks looks up the real order, quotes the real carrier status, and updates customers proactively — so your team stops copy-pasting tracking links and your customers stop asking twice.
- Live order lookups with carrier tracking status
- Returns and exchanges answered from your policy
- Proactive delivery updates, unprompted
live data · real actions · your rules
03 — Recover
Quiet conversations come back to buy.
The shopper who asked about the night cream and vanished is not gone — she's undecided. Asks follows up on conversations that stall, answers the objection that caused the pause, and hands the order to your team only when a human actually helps.
- Follow-up nudges revive stalled conversations
- Objections answered with your actual policies
- Every AI-assisted order attributed in analytics
live data · real actions · your rules
FAQ
E-commerce, answered.
01How does Asks learn my products?
Connect your Shopify store or paste your website URL. Asks imports your catalog — titles, prices, stock, variants — and keeps it in sync, so recommendations are always real products at current prices. Policies, shipping pages, and FAQs are crawled the same way.
02Can it really see order status?
Yes. With the Shopify integration the agent looks up the customer's actual orders and carrier tracking, answers WISMO questions with real data, and can send proactive delivery updates.
03Will it discount things it shouldn't?
No — the agent only offers promotions that exist in your store and follows the policies you've written. It never invents prices, discounts, or stock levels.
04What happens with an angry customer?
The conversation is handed to your team inbox with a full AI summary and history — the agent escalates on frustration, on request, or when it isn't confident, instead of arguing with a customer.
05Which channels can shoppers use?
The website widget (including the bottom-center Spotlight mode), a hosted chat page, email, WhatsApp, Instagram DMs, Facebook Messenger, Telegram, Slack, and Discord — all landing in one shared inbox.
Put your best agent on every conversation.
Connect your business, let the agent learn it, and watch the first conversations get answered, booked, and closed — tonight.
7-day free trial · no card needed · cancel anytime
