How it works
One agent.
Five moves.
Asks isn't a chatbot with your logo on it — it's an agent that learns your business, proves every answer, takes real actions, and knows when to get a human. Here's the whole loop, move by move.
7-day free trial · live in ~10 minutes · no per-resolution fees
Answers. Books. Sells. Resolves.
The loop
From your content to closed conversations.
Every conversation runs the same loop: answer from what's true, act on what's connected, escalate what needs judgment, and learn from what happened. The same instinct closes a sale, books an appointment, and resolves a claim.
01 — Learn
It learns your business in minutes.
Paste your website URL. Asks crawls your pages with a JS-rendering crawler, imports your help center, documents, and PDFs, and syncs your Shopify catalog — products, prices, stock. When your content changes, it re-syncs. There are no flows to build and no intents to label.
- Website, help center, PDFs, catalog — one knowledge base
- You choose exactly which pages it learns
- Automatic re-sync as your content changes
live data · real actions · your rules
02 — Ground
Every answer carries its receipt.
Answers are grounded in retrieved passages from your content and cite their sources — customers get your facts, in your brand's voice, in their language. When the content doesn't support an answer, the agent says so and offers your team. It doesn't bluff.
- Citations to the exact page behind each answer
- Your persona and tone, their language
- Not sure? It escalates instead of guessing
live data · real actions · your rules
03 — Act
It doesn't just answer. It acts.
Connected to your catalog and workflows, the agent looks up real orders, recommends in-stock products, creates carts, books and reschedules, and follows up on conversations that go quiet. Every action follows your rules — and the agent only ever reports actions it actually took.
- Shopify orders, carts, and checkout links
- Custom actions connect your own workflows
- Follow-up nudges revive quiet conversations
live data · real actions · your rules
04 — Hand off
Humans get the moments that matter.
On request, on frustration, on sensitive ground, or on low confidence, the conversation moves to your shared inbox — with an AI summary, the full history, and a suggested reply. Your team starts at the finish line, and the customer never repeats themselves.
- Escalation rules you control, per channel
- AI summary + history on every handoff
- Take over live, hand back when done
live data · real actions · your rules
05 — Improve
It gets better every week.
Every conversation feeds the dashboard: AI resolution rate, first-reply times, CSAT split AI vs human, trending topics — and knowledge gaps, so you know exactly which missing article to write next. For Shopify stores, revenue attribution shows what support actually earned.
- Knowledge gaps flagged with suggested fixes
- CSAT and resolution rate, AI vs human
- Revenue attributed to AI-assisted orders
live data · real actions · your rules
FAQ
Questions, answered.
01What do I need to set up Asks?
A website URL (or documents) for the agent to learn from, and one channel to answer on — the website widget works with a single script tag. Most teams are live in about 10–15 minutes, no code and no engineers.
02How does the agent avoid making things up?
Every answer is grounded in retrieved passages from your own content and carries citations to its sources. When the agent can't support an answer from your content, it says so and offers your team instead of guessing — and it never claims to have taken an action it didn't actually take.
03What actions can it take?
Out of the box: product recommendations from your live catalog, Shopify order lookups and tracking, lead capture, escalation, and conversation follow-ups. With custom actions, you connect your own workflows — bookings, reservations, account lookups — and the agent uses them under your rules.
04When does a human take over?
On the customer's request, on frustration cues, on sensitive topics, or when the agent isn't confident. The conversation lands in the shared inbox with an AI summary and full history, and your teammate continues the same thread.
05How do I know it's working?
The dashboard reports AI resolution rate, first-reply times, CSAT split AI vs human, trending topics, and knowledge gaps — plus, for Shopify stores, the revenue attributed to support conversations.
06Can I control how it behaves?
Yes — you write the agent's instructions and persona, choose which content it learns, set per-channel escalation rules, and tune what actions it may take. The agent works your playbook, not a generic script.
See the loop run on your business.
Paste your URL, watch it learn, and let tonight's questions answer themselves — free for 7 days.
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