Shared team inbox
One inbox. Every channel.
Zero chaos.
Eight channels, one queue: website chat, email, WhatsApp, Instagram, Messenger, Telegram, Slack, and Discord land in a single shared inbox. The AI agent answers first; your team sees only what actually needs them — assigned, summarized, and in context.
7-day free trial · live in ~10 minutes · no per-resolution fees
What it does
Built to finish the conversation.
A shared inbox lives or dies on one question: whose turn is it? Asks makes the answer explicit — AI, teammate, or customer — and moves the context so whoever's turn it is starts current.
01 — Orchestrate
The inbox always knows whose turn it is.
AI answering, human takeover, and hand-back are explicit states — no two people typing over each other, no conversation silently owned by nobody. Watch the agent's reply stream in live; take over mid-conversation with one click; hand it back when you're done.
- Explicit AI / human ownership on every thread
- One-click takeover and hand-back
- Live streaming view of what the AI is saying now
live data · real actions · your rules
02 — Contextualize
Context follows the customer.
Customers are recognized across channels, so the WhatsApp thread knows about last week's email. Activity history, orders, ratings, and notes sit beside every conversation — and the AI summary means nobody reads a 40-message thread to catch up.
- One customer record across all 8 channels
- Orders, history, and notes beside the thread
- AI thread summaries — catch up in seconds
live data · real actions · your rules
03 — Collaborate
Team features without seat math.
Assignment, internal notes, canned responses, tags, SLA tracking, CSAT — plus an inbox copilot that drafts replies from your knowledge, summarizes threads, and rewrites drafts in your brand tone. With 10–50 teammates included flat, adding a person isn't a pricing decision.
- Copilot: suggested replies, summaries, tone rewrite
- Internal notes customers never see
- 10 / 25 / 50 teammates included by plan
live data · real actions · your rules
FAQ
Questions, answered.
01What is a shared inbox?
A shared inbox is one queue your whole team works from, instead of support@ sitting in someone's personal mail. Every conversation has an owner, a status, and a history — and in Asks, an AI agent that already resolved the routine ones.
02How is Asks different from Front or Missive?
Front and Missive are excellent at team email collaboration. Asks starts one step earlier: a customer-facing AI agent resolves most conversations before they need a human, across chat and messaging channels as well as email — at a flat price instead of per-seat.
03Can my team collaborate on a conversation?
Yes — assign owners, leave internal notes teammates can see (customers can't), use canned responses, tag for reporting, and track SLAs. The AI adds summaries so whoever picks it up starts current.
04Does the AI help with human replies too?
Yes — the inbox copilot drafts suggested replies from your knowledge base, summarizes long threads, and rewrites drafts in your brand tone. Your team stays in control of what's sent.
05Can I watch what the AI is saying live?
Yes — AI replies stream into the inbox in real time, so you can watch a conversation as it happens and take over mid-thread whenever you want.
Give every channel one home.
Connect your channels and invite the team — the AI takes the night shift. Free for 7 days.
7-day free trial · no card needed · cancel anytime
