Discord support bot
Coming soonCommunity questions, answered.
Your #support channel never sleeps — and Discord is coming soon to Asks. When it launches, Asks will join your server and answer member questions from your docs and site in any timezone, escalating real issues to your team's inbox with context. Today, Asks runs on your website widget, email, WhatsApp, Instagram, Messenger, Telegram, and Slack.
Live today: website chat · email · WhatsApp · Instagram · Messenger · Telegram · Slack
grounded · escalates when a human should take over
The #support backlog, gone.
Repetitive setup, billing, and how-to questions will get answered the second they're posted — even at 4am on a Sunday — instead of scrolling into the void.
Docs-grounded, sources cited.
Answers come from your documentation with sources cited — and questions your docs don't cover escalate instead of getting a guess. Communities are quick to screenshot a wrong answer — Asks is built not to give one.
Real issues reach real people.
Bug reports and account issues will escalate to your team's shared inbox with an AI summary — handled properly in private, not lost in channel scroll.
Coming soon — not yet available to connect
SaaS communities, indie games, web3, creator products
Website chat, email, WhatsApp, Instagram, Messenger, Telegram, Slack
Will escalate to a private team inbox with full context
FAQ
Questions, answered.
01Is Discord available in Asks yet?
Not yet — Discord is coming soon. Today Asks connects your website widget (including the hosted chat page and Spotlight mode), email, WhatsApp, Instagram DMs, Facebook Messenger, Telegram, and Slack, all in one shared inbox. Discord will join that same inbox when it launches.
02How will I add an AI support bot to my Discord server?
You'll connect your server to Asks with a guided per-server bot setup and choose which channels it answers in — then the agent you've trained on your docs and website starts resolving member questions.
03Can it keep up with community slang and messy questions?
It handles natural, informal language fine — the answers themselves stay grounded in your documentation with sources attached, so casual questions still get precise answers.
04What about questions the docs don't cover?
The agent says so and escalates to your team inbox with a summary — and flags the gap, so you know which missing doc keeps generating questions.
05Can I use Asks while Discord is on the way?
Yes — start today on your website widget or hosted chat page (pin the chat-page link in your server), plus WhatsApp, Instagram, and Messenger. It's one agent across every channel, so what you train now is what it will answer with on Discord.
Your community deserves a first responder.
Discord is coming soon — start today on your website widget, WhatsApp, Instagram, or Messenger, free for 7 days.
7-day free trial · no card needed · cancel anytime
