The AI agent for
every customer conversation.
Customer support and customer experience, end to end — Asks answers instantly, books appointments, sells, and resolves issues. Every channel, any industry, 24/7.
7-day free trial · live in ~10 minutes · no per-resolution fees
Recommended from your live catalog, closed in one conversation. No human needed.
“Still thinking it over? The Oat Glow set you liked ships free until Sunday.”
The suite
One suite. Every step of the sale.
Agent, helpdesk, widget, and analytics are built together — so the conversation that answers a question is the same one that closes the order.
I'd prefer a refund to the original card…
Does the serum ship with cold packs?
Thank you so much Sam! Sending it back…
Can I swap sizes on order #4691?
Hi! I'm Aurelia's assistant — how can I help with your skincare routine today?
A full helpdesk under the agent: shared inbox, SLAs, tags, customer profiles — with AI summaries so your team starts at the finish line.
Explore the shared inbox →The agent
One agent. Every job.
Support, sales, and everything in between — one agent, trained once on your business, switching hats the way your best person does. Hover to see it work.
The support agent
Untangles questions and issues end to end — orders, refunds, troubleshooting — grounded in your policies, with sources cited.
The sales agent
Consults like your best rep — recommends from the live catalog, clears objections, and walks customers to checkout.
The experience agent
Books appointments, qualifies leads, guides onboarding, follows up — every job a great front desk does, on every channel.
Industries
Any industry. Same instinct.
The agent learns your business — products, policies, schedules, prices — then handles the conversations your customers actually have. And it doesn't just answer: it acts.
live data · real actions · your rules
The playbook
From first question to closed order.
Most support tools stop at the answer. Asks treats every conversation as an opportunity — the same four moves your best people make, running on every channel at once. Here it is closing a sale; the same instinct books the appointment and resolves the claim.
01 — Answer
Instant answers, grounded in your store.
Point Asks at your website, help center, and catalog. It learns your products, policies, and prices — and keeps learning as they change — so every answer is true for your business, with the source to prove it.
- Website, help center, PDFs, and Shopify catalog
- Answers cite their sources — no hallucinated policies
- Re-syncs automatically when your content changes
Knowledge
02 — Consult
Consults like your best rep.
A great salesperson doesn't just answer — they ask the next question. Asks narrows down what the customer actually needs, then recommends from your live catalog: real products, real prices, real stock.
- Asks clarifying questions before recommending
- Product picks from the live catalog — price and stock aware
- Speaks the customer's language, in your brand voice
Consult
recommended from your live catalog — never invented
03 — Close
Clears the doubt, walks them to checkout.
Shipping, returns, sizing — the last-minute objections are where carts die. Asks answers them in the moment and hands the customer a straight line to checkout, before the tab gets closed.
- Handles objections with your actual policies
- One-tap path from conversation to checkout
- Every AI-assisted order attributed in analytics
Close
04 — Follow through
Follows up. Hands off when it matters.
After the order, the agent keeps working: proactive order updates, follow-ups on conversations that went quiet, and a clean handoff to your team — summary attached — the moment a human should step in.
- Order tracking and updates, unprompted
- Follow-ups that revive quiet conversations
- Escalation with full context — your team starts at the finish line
Follow through
Day 2 · order update, unprompted
“Your Duo Duvet is out for delivery — arriving today before 6pm.”
AI summary: Customer wants an address change on shipped order #4712. Carrier: DHL. Intercept possible until 6pm.
when it matters, a human takes over — with full context
Channels
Every channel. One salesperson.
WhatsApp, Instagram, Messenger, email, Telegram, Slack, Discord, and your website. The same agent, the same knowledge — wherever your customers already are. No thread starts from zero.
For your team
Your team runs the floor.
The agent works the front; your people manage it like a team lead — reviewing conversations, taking over when it counts, and watching the numbers move.
The numbers
What one agent is worth.
Median results across Asks workspaces over the last 30 days — not a benchmark, a month's work.
From a customer's message to a grounded answer — any hour.
What's left for humans after the repetitive load is absorbed.
Customers rate the answers, not the wait.
Every channel, timezone, and language — no night-shift rota.
“It reads your business and starts working within minutes. First reply time goes from hours to seconds — overnight.”
Pricing
One flat price. Credits included.
Every plan includes a monthly allowance of AI credits — no per-resolution fees, no commission on the sales it closes. Start with a 7-day free trial, then pick the plan that fits.
$372 billed yearly · save 20%
For growing teams ready to scale.
- 10 team members
- 500 AI credits/month
- 300 knowledge base articles
- All channels & the team inbox
- 5 custom actions · 1 MCP server
- Weekly website sync · 90-day analytics
$1,428 billed yearly · save 20%
For scaling companies with complex needs.
Everything in Starter, plus:
- 25 team members
- 4,000 AI credits/month
- 1,000 knowledge base articles
- Daily website re-syncs
- API access & outbound webhooks
- SLA tracking & advanced analytics
- 15 custom actions · 365-day analytics
$3,348 billed yearly · save 20%
For power users and larger teams.
Everything in Business, plus:
- 50 team members
- 10,000 AI credits/month
- 3,000 knowledge base articles
- Ultra AI model tier
- Remove Asks branding
- Agent-as-API (MCP) & AI evals
For larger teams with security reviews, custom limits and procurement of their own.
- Everything in Premium
- SAML SSO
- Custom credits & limits
- Dedicated account manager
- SLA guarantees
- Flexible invoicing
01What is Asks?
Asks is the AI agent for customer support and customer experience: an AI agent trained on your website, products, and help center, plus live chat, a shared team inbox, and ticketing in one place. It answers customer questions instantly 24/7, books appointments, recommends products, resolves issues, and hands off to your team when a human is needed.
02How is Asks different from a normal AI chatbot?
Most chatbots stop at answering. Asks acts: it asks clarifying questions, recommends real products from your live catalog, books and reschedules appointments, handles objections with your actual policies, sends customers to checkout, and follows up on conversations that go quiet — like your best team member, not a FAQ machine.
03What industries does Asks work for?
Any business that talks to customers: e-commerce and retail, healthcare clinics, hotels and travel, education, beauty and salons, restaurants, and services. The agent learns your specific business — products, policies, schedules, prices — so its answers and actions match your industry from day one.
04How does the AI agent work?
Paste your website URL and Asks trains itself on your pages, policies, products, and documents. It then answers customers in your brand's voice, citing the exact source behind every answer — so customers get facts from your content, not AI guesses.
05What channels does Asks support?
Eight channels from one inbox: a live chat widget for your website, email, WhatsApp, Instagram DMs, Facebook Messenger, Telegram, Slack, and Discord. Customers are recognized across channels, so no conversation starts from zero.
06How is Asks different from Intercom or Zendesk?
No per-resolution fees, and a focus on selling. Intercom's Fin charges $0.99 per AI resolution on top of the seat price; Zendesk meters AI similarly. With Asks, AI answers are included in every plan at one flat, predictable price — starting at $31/month on yearly billing ($39 month-to-month) — and the agent is built to convert conversations into orders, not just close tickets.
07Can Asks answer in Spanish and other languages?
Yes. The AI agent detects each customer's language and replies in it — Spanish, Portuguese, French, and dozens more — even if your website content is written in English.
08How long does setup take?
Most teams are live in about 15 minutes: paste your website URL, let the agent learn, connect a channel, and you're answering customers. No code and no engineers required.
09What happens when the AI doesn't know the answer?
It says so — and hands the conversation to your team with a full summary and context, instead of making something up. You can tune escalation rules per channel and business hours.
10Is my data secure?
Yes. Your data is encrypted in transit and at rest, is never used to train models for other customers, and you can export or delete it at any time.
Give every customer your best agent.
Connect your business, let the agent learn it, and watch the first conversations get answered, booked, and closed — tonight.
7-day free trial · no card needed · cancel anytime
