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How it worksAnswer, consult, close, follow throughThe suiteAgent, helpdesk, widget, and analyticsAI chatbot for your websiteThe widget, trained on your businessShared inboxOne team inbox for all 8 channelsAI help deskTicketing, SLAs, and CSAT built inAI email supportAuto-answer email from your knowledge

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E-commerce & RetailSell and support on every channelHealthcare & ClinicsAnswer & book patients 24/7Hotels & TravelEvery time zone, answeredEducationEnrollment questions, answeredBeauty & SalonsBookings that fill themselvesRestaurants & F&BReservations & orders, 24/7

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Messenger chatbot

Messenger support that never sleeps.

Your Facebook Page is where customers already message you. Asks answers there in seconds — trained on your website and policies, around the clock — and brings your team in with full context when it matters.

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7-day free trial · live in ~10 minutes · no per-resolution fees

A
Aurelia Skincare
messenger · 05:19 · AI agent
What's your return window? I bought the espresso kit two weeks ago.
You're well within it — returns are accepted for 30 days from delivery, and the kit qualifies. Want me to send you the return steps and a label link?
resolved · 3s
Behind the reply
grounded in returns-policy

grounded · escalates when a human should take over

01

The Page inbox, handled.

Every Messenger conversation flows into the same shared inbox as your other channels — answered by AI first, assigned to a teammate when needed, never lost in the Page inbox.

02

Grounded, cited, in their language.

Answers come from your content with sources attached, in the customer's language — the same agent quality as your website widget, on Meta's biggest channel.

03

Within Meta's rules, automatically.

Messaging-window rules and human-agent allowances are handled for you — replies stay compliant without your team thinking about policy windows.

Response time

Seconds, 24/7 — no more 'typically replies in a day'

Recognition

Same customer recognized across Messenger, IG, and email

Order tracking

Live Shopify order lookups with identity verification

Setup

Connect your Facebook Page in minutes — no code

FAQ

Questions, answered.

01How do I add a chatbot to Facebook Messenger?

Connect your Facebook Page to Asks and point the agent at your website. It starts answering Page messages immediately — no flow builder, no code — and your team supervises from the shared inbox.

02Will it improve my Page's response-time badge?

Instant first replies around the clock are exactly what Facebook's responsiveness metrics measure — the AI answers in seconds even when your team is offline.

03What happens when someone needs a human?

The conversation escalates to your team inbox with an AI summary and the full thread. Your reply goes back out through Messenger from the same conversation, within Meta's human-agent messaging rules.

04Is Messenger included in every plan?

Yes — all eight channels, including Messenger, are available on every plan from $39/month flat, with AI answers included.

Keep exploring

Every Page message, answered.

Connect your Facebook Page and let Asks take the first reply — free for 7 days.

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