The shared inbox that answers for you
Front is powerful shared-inbox software — priced per seat ($25–105), with AI Copilot at $20 more per seat and its Autopilot agent billed per conversation. Asks flips the model: the AI agent is the product, the inbox is included, and the price is flat.
7-day trial · No per-resolution fees
Choose Asks if AI should resolve most of your customer volume and you want one predictable bill. Stay on Front if you're orchestrating complex multi-team email operations and don't need customer-facing AI.
Asks vs. Front
| Asks | Front | |
|---|---|---|
| Pricing model | Flat $39 / $149 / $349 per month with AI credits included — no per-resolution or per-conversation meter | $25 / $65 / $105 per seat per month; AI Copilot +$20/seat; Autopilot agent usage-priced from ~$0.05/conversation |
| Customer-facing AI | Core of every plan: trained on your website and docs, citations, groundedness check, human handoff | Autopilot (its earlier AI Answers product was discontinued) — usage-billed, newer surface |
| Team size economics | 10 / 25 / 50 seats included in flat plans | Per-seat: a 10-person team on Professional is $650/month before AI add-ons |
| Channels | Website chat, email, WhatsApp, Instagram, Messenger, Telegram, Slack, Discord — one inbox | Email-first with chat and SMS; strong for shared email at scale |
| Setup | Paste your URL, train the agent, connect channels — live in minutes | Real configuration effort: rules, routing, and team structure to design |
Competitor details from public pricing pages and docs, as of mid-2026 — verify before deciding.
Resolve first, organize second
Front helps humans process conversations efficiently. Asks removes most conversations from the queue entirely — the AI answers them with citations before anyone triages anything.
Three AI meters become zero
Copilot per seat, QA per seat, Autopilot per conversation — Front's AI stack is a spreadsheet. Asks includes the agent, the copilot, and the summaries in the flat plan.
Hiring stops moving the bill
Per-seat pricing taxes growth. Asks Business includes 25 teammates at $149/month — add your weekend person without a procurement conversation.
When Front is the better choice
- You run complex, multi-team email operations (logistics, finance, agencies) where routing rules and analytics on human workflows are the product.
- You need Front's calendar, CRM sync, and email-collaboration depth more than customer-facing AI.
- Your conversations are high-stakes and low-volume, where AI answering matters less.
Is Asks cheaper than Front?
Almost always, and the gap grows with team size: 10 people on Front Professional with Copilot is $850/month. Asks Business — 25 seats, 4,000 AI answers, the copilot features included — is $149 flat.
Does Asks do shared email like Front?
Yes — forward your support address and email becomes conversations with assignment, internal notes, tags, and SLAs, in the same inbox as chat and messaging. The difference: Asks' AI answers the routine ones before your team sees them.
Can Asks replace Front's AI Copilot?
The inbox copilot is included: suggested replies drafted from your knowledge base, thread summaries, and tone rewrites. On Front those capabilities are a $20-per-seat add-on (bundled only at Enterprise).
Try the Front alternative today
Train Asks on your website in minutes, test it in the playground, and see the difference before your trial ends.