The Front alternative
The shared inbox that answers for you
Front is powerful shared-inbox software — priced per seat ($25–105), with AI Copilot at $20 more per seat and its Autopilot agent billed per conversation. Asks flips the model: the AI agent is the product, the inbox is included, and the price is flat.
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The verdict
Choose Asks if AI should resolve most of your customer volume and you want one predictable bill. Stay on Front if you're orchestrating complex multi-team email operations and don't need customer-facing AI.
Side by side
Asks vs Front, where it matters.
Resolve first, organize second
Front helps humans process conversations efficiently. Asks removes most conversations from the queue entirely — the AI answers them with citations before anyone triages anything.
Three AI meters become zero
Copilot per seat, QA per seat, Autopilot per conversation — Front's AI stack is a spreadsheet. Asks includes the agent, the copilot, and the summaries in the flat plan.
Hiring stops moving the bill
Per-seat pricing taxes growth. Asks Business includes 25 teammates at $149/month — add your weekend person without a procurement conversation.
When Front is the right call
- You run complex, multi-team email operations (logistics, finance, agencies) where routing rules and analytics on human workflows are the product.
- You need Front's calendar, CRM sync, and email-collaboration depth more than customer-facing AI.
- Your conversations are high-stakes and low-volume, where AI answering matters less.
honest comparisons — facts verified 2026 · tell us if something drifted
FAQ
Questions, answered.
01Is Asks cheaper than Front?
Almost always, and the gap grows with team size: 10 people on Front Professional with Copilot is $850/month. Asks Business — 25 seats, 4,000 AI answers, the copilot features included — is $149 flat.
02Does Asks do shared email like Front?
For support email, yes: forward your support address and every email becomes a conversation in Asks' shared inbox, next to website chat, WhatsApp, Instagram, and Messenger, with assignment, internal notes, tags, and SLAs. The AI agent answers the routine emails in the customer's own thread before your team sees them. If you run complex multi-team email operations, Front is the better fit.
03Can Asks replace Front's AI Copilot?
The inbox copilot is included: suggested replies drafted from your knowledge base, thread summaries, and tone rewrites. On Front those capabilities are a $20-per-seat add-on (bundled only at Enterprise).
Run both on 50 real questions.
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