The Front alternative
The shared inbox that answers for you
Front is powerful shared-inbox software — priced per seat ($25–105), with AI Copilot at $20 more per seat and its Autopilot agent billed per conversation. Asks flips the model: the AI agent is the product, the inbox is included, and the price is flat.
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The verdict
Choose Asks if AI should resolve most of your customer volume and you want one predictable bill. Stay on Front if you're orchestrating complex multi-team email operations and don't need customer-facing AI.
Side by side
Asks vs Front, where it matters.
Resolve first, organize second
Front helps humans process conversations efficiently. Asks removes most conversations from the queue entirely — the AI answers them with citations before anyone triages anything.
Three AI meters become zero
Copilot per seat, QA per seat, Autopilot per conversation — Front's AI stack is a spreadsheet. Asks includes the agent, the copilot, and the summaries in the flat plan.
Hiring stops moving the bill
Per-seat pricing taxes growth. Asks Business includes 25 teammates at $149/month — add your weekend person without a procurement conversation.
When Front is the right call
- You run complex, multi-team email operations (logistics, finance, agencies) where routing rules and analytics on human workflows are the product.
- You need Front's calendar, CRM sync, and email-collaboration depth more than customer-facing AI.
- Your conversations are high-stakes and low-volume, where AI answering matters less.
honest comparisons — facts verified 2026 · tell us if something drifted
FAQ
Questions, answered.
01Is Asks cheaper than Front?
Almost always, and the gap grows with team size: 10 people on Front Professional with Copilot is $850/month. Asks Business — 25 seats, 4,000 AI answers, the copilot features included — is $149 flat.
02Does Asks do shared email like Front?
Yes — forward your support address and email becomes conversations with assignment, internal notes, tags, and SLAs, in the same inbox as chat and messaging. The difference: Asks' AI answers the routine ones before your team sees them.
03Can Asks replace Front's AI Copilot?
The inbox copilot is included: suggested replies drafted from your knowledge base, thread summaries, and tone rewrites. On Front those capabilities are a $20-per-seat add-on (bundled only at Enterprise).
Run both on 50 real questions.
The honest test: train Asks on your site tonight, replay your last 50 tickets, and compare the answers — free for 7 days.
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