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How it worksAnswer, consult, close, follow throughThe suiteAgent, helpdesk, widget, and analyticsAI chatbot for your websiteThe widget, trained on your businessShared inboxOne team inbox for all 8 channelsAI help deskTicketing, SLAs, and CSAT built inAI email supportAuto-answer email from your knowledge

Industries

E-commerce & RetailSell and support on every channelHealthcare & ClinicsAnswer & book patients 24/7Hotels & TravelEvery time zone, answeredEducationEnrollment questions, answeredBeauty & SalonsBookings that fill themselvesRestaurants & F&BReservations & orders, 24/7

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The Crisp alternative

Flat pricing, with the AI included this time

Crisp got flat workspace pricing right. But the AI features that matter — multilingual answering, summaries, auto-tagging — are gated to the $295/month Plus plan, with AI conversations metered by credits. Asks makes the AI agent the core of every plan.

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The verdict

Choose Asks if AI answering is the point. Stay on Crisp if you want its broad toolkit (campaigns, CRM, co-browsing) with humans doing most of the answering.

Side by side

Asks vs Crisp, where it matters.

Pricing model
Asks —Flat $39 / $149 / $349 per month with AI credits included — no per-resolution or per-conversation meter
Crisp —Per workspace: free (2 seats), $45 Mini (4), $95 Essentials (10), $295 Plus (20); extra seats $10
AI answering
Asks —Core of every plan — 500 credits on Starter up to 10,000 on Premium, trained on your content with citations
Crisp —Credit allotments (~90–1,350 automated conversations by tier); full AI suite gated to $295 Plus
Answer quality controls
Asks —Citations on every reply — unsupported questions escalate to your team
Crisp —AI answers from your content; features vary by plan
Team size economics
Asks —10 / 25 / 50 seats included by plan
Crisp —Seat caps per tier (2/4/10/20), $10 per extra seat
Toolkit breadth
Asks —Focused: AI agent, inbox, analytics, Shopify commerce tools, API and webhooks
Crisp —Broad: shared inbox, CRM, email campaigns, knowledge base, co-browsing, status page
01

AI-first from the first plan

On Asks, the $39 Starter plan trains on your site and answers with citations. On Crisp, the serious AI story starts at $295.

02

Made for AI-heavy volume

Crisp's credit allotments suit teams where humans answer most things. If AI should take 60%+ of your volume, Asks' allowances are built for it.

03

Grounded, cited answers

Every reply shows its sources — and when your content doesn't support an answer, the agent escalates instead of winging it.

When Crisp is the right call

  • You want a free plan with 2 seats (Asks' free tier includes 1 teammate).
  • You use Crisp's campaigns, CRM, and co-browsing as much as its chat.
  • Your team answers most conversations personally and AI is a bonus.

honest comparisons — facts verified 2026 · tell us if something drifted

FAQ

Questions, answered.

01Is Asks cheaper than Crisp?

For AI-heavy support, yes — Crisp's full AI feature set requires the $295/month Plus plan, while Asks includes its complete AI agent from $39/month. For a big human team doing mostly manual chat, Crisp's per-workspace pricing remains excellent.

02Does Asks have flat pricing like Crisp?

Yes — that's one thing both products agree on. Plans are per workspace ($39/$149/$349) with 10/25/50 seats included, not per-seat.

03Can Asks answer in multiple languages?

Yes — the agent detects the customer's language and replies in it, on every plan. On Crisp, multilingual AI is a Plus-plan feature.

Keep comparing

Run both on 50 real questions.

The honest test: train Asks on your site tonight, replay your last 50 tickets, and compare the answers — free for 7 days.

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