Spotlight: an “Ask anything” bar in liquid glass

The Chat widget is built for browsing: a launcher bubble that opens a home screen with articles, news and past conversations. Spotlight is built for asking. The bar sits at the bottom center of your page, the visitor types their question into it, and the bar rises into a focused chat window with that question as the first message. A button in the header expands it to a larger window, and on phones it fills the screen. When the visitor closes it (with Escape, or by clicking anywhere else on the page), the bar comes back.

The Spotlight window doesn't use the Chat widget's theme. It's frosted glass: your primary color tints the whole card, agent replies render as plain text on the glass instead of bubbles, and the visitor's messages, quick replies and buttons share one translucent material. On the Style tab, Composer color sets the bar to Light or Dark to suit your page. If a Light bar lands on a dark page, it switches itself to dark so it never washes out.

Go to Channels → Spotlight. On the Content tab, write what Spotlight says: its opening message, up to five conversation starters, and the bar's placeholder text. Spotlight starts with a copy of your Chat widget's text; once you save, the two are independent. Then switch the toggle in the page header to Live.