# Asks

> Asks (asks.app) is the AI agent for customer support and customer experience. It trains itself on your website, docs, products, and help center, answers instantly 24/7, books appointments, consults and recommends products from the live catalog, guides checkout, resolves issues, follows up, and tracks orders — across any industry (e-commerce, healthcare, hospitality, education, beauty, F&B, services) — combined with live chat, email, and messaging channels (WhatsApp, Instagram, Messenger, Telegram, Slack, Discord) plus a shared team inbox. The AI answers customer questions with grounded, cited responses and hands off to humans when it matters. Built for e-commerce (deep Shopify integration) and SaaS teams. Flat pricing with no per-resolution fees.

## Key pages

- [Home](https://asks.app): product overview, features, pricing, FAQ
- [Enterprise](https://asks.app/enterprise): custom limits, SAML SSO, SLA guarantees, dedicated account manager, flexible invoicing — contact sales
- [AI chatbot for your website](https://asks.app/ai-chatbot-for-website): train an AI chatbot on your own content
- [AI email support](https://asks.app/ai-email-support): auto-answer customer emails from your knowledge base
- [AI help desk](https://asks.app/ai-help-desk): AI-first help desk with ticketing, SLAs, and CSAT
- [Shared inbox](https://asks.app/shared-inbox): one team inbox for all 8 channels
- [WhatsApp](https://asks.app/channels/whatsapp) · [Instagram](https://asks.app/channels/instagram) · [Messenger](https://asks.app/channels/messenger) · [Telegram](https://asks.app/channels/telegram) · [Slack](https://asks.app/channels/slack) · [Discord](https://asks.app/channels/discord): channel guides
- [En español](https://asks.app/es): agente de IA para atención al cliente (WhatsApp, Instagram, web)
- [Chatbot para WhatsApp](https://asks.app/es/chatbot-whatsapp) · [WhatsApp multiagente](https://asks.app/es/whatsapp-multiagente) · [WhatsApp para Shopify](https://asks.app/es/whatsapp-shopify) · [Chatbot para Instagram](https://asks.app/es/chatbot-instagram) · [Alternativa a ManyChat](https://asks.app/es/alternativa-manychat): páginas en español
- [Blog en español](https://asks.app/es/blog): guías de WhatsApp Business, chatbots con IA y automatización de soporte
- [Em português](https://asks.app/pt): agente de IA para atendimento ao cliente (WhatsApp, Instagram, site)
- [Chatbot para WhatsApp](https://asks.app/pt/chatbot-whatsapp) · [Multiatendimento no WhatsApp](https://asks.app/pt/whatsapp-multiatendimento) · [WhatsApp para Shopify](https://asks.app/pt/whatsapp-shopify) · [Chatbot para Instagram](https://asks.app/pt/chatbot-instagram) · [Alternativa ao ManyChat](https://asks.app/pt/alternativa-manychat): páginas em português
- [Blog em português](https://asks.app/pt/blog): guias de WhatsApp Business, chatbots com IA e automação de atendimento
- [Bahasa Indonesia](https://asks.app/id): AI agent untuk customer service (WhatsApp, Instagram, website)
- [Chatbot WhatsApp](https://asks.app/id/chatbot-whatsapp) · [WhatsApp multi admin](https://asks.app/id/whatsapp-multi-admin) · [WhatsApp untuk Shopify](https://asks.app/id/whatsapp-shopify) · [Chatbot Instagram](https://asks.app/id/chatbot-instagram) · [Alternatif ManyChat](https://asks.app/id/alternatif-manychat): halaman bahasa Indonesia
- [Blog bahasa Indonesia](https://asks.app/id/blog): panduan WhatsApp Business, chatbot AI, dan otomatisasi customer service
- [Blog](https://asks.app/blog): guides, comparisons, and playbooks on AI chatbots, live chat, and customer support automation
- [Comparisons](https://asks.app/intercom-alternative): Asks vs Intercom, Zendesk, Gorgias, Chatbase, Tidio, Crisp, Chatwoot, Help Scout, Front, Freshdesk
- [Changelog](https://asks.app/changelog): product updates
- [Docs](https://docs.asks.app): setup guides, AI agent documentation, public API reference
- [Status](https://status.asks.app): live platform status

## Facts

- Pricing: Starter $39/mo, Business $149/mo, Premium $349/mo, Enterprise custom (contact sales — SAML SSO, custom limits, SLAs, dedicated account manager); 7-day free trial, or a $0 no-card Free plan that doesn't expire (50 AI credits in total — a one-time balance, not monthly; 1 teammate, 50 KB articles); AI answers included in every plan (no per-resolution or per-agent fees); 10/25/50 teammates included by plan
- AI agent: trained on your website, documents, and help center; answers with citations and a groundedness check; escalates to humans on request, frustration, or unknown topics with an AI summary attached; replies in the customer's language
- Channels: website chat widget, hosted chat page, email, WhatsApp, Instagram, Facebook Messenger, Telegram, Slack, Discord — one shared inbox, customers recognized across channels
- Shopify: storefront app with live shopper context, product catalog answers, cart building, checkout links, and order tracking with identity verification
- Developer platform: REST API, signed webhooks, custom HTTP actions, and MCP support (the agent can act as an MCP server)